Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Direct Beauty's relationship with you in relation to this website.

The term Direct Beauty or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The services Direct Beauty provides to you are subject to the following Terms of Use ("TOU"). Direct Beauty reserves the right to update the TOU at any time without notice to you:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Direct Beauty prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Germany.



How do you ship? What carrier is used?
We ship daily Mondays - Fridays. Orders received on weekends will be shipped the following business day. We use all the leading forwarding services depending on where you are.
How much do you charge for shipping and handling?
Shipping fees will be calculated based on order quantity and volume
How long will it take until I get my order?
US orders will take 2 - 4 days, EU and other destinations will take 2 - 10 days.


What payment methods are accepted?
Payment is processed via wire transfer.
How secure is ordering from the Internet?
All purchases made via the https. For your security we are using SSL Encryption (Secure Socket Layer). This technology encrypts all communication between the sites secured pages and your computer making it safe to submit personal and credit card information. We have chosen to use 256bit (stronger) encryption. This simply means that we are using one of the best, most secured encryption currently available.


Your privacy policy covers the issue of fraud. How is fraud defined?
Fraud is defined by some of but not limited to the following scenarios: Non-payment of shipped orders Using a third party credit card without cardholders consent Writing bad checks Canceling checks for shipped orders Providing false contact information Requesting charge-back or reversal of credit card charges for orders that have been duly referred by us and shipped.
What happens if I am not home to sign for my order?
The delivery person will leave a slip or card at your delivery address and you can pick your order up from the post office that is servicing your area.